Conflict Management
Audience:	All Employees
Duration:	One Day
Brief Description:	This workshop focuses on how to deal with interpersonal differences while maintaining the quality of the relationship.
Objectives:	Participants will be able to: Demonstrate skills in: Active Listening Supporting and Confronting Assertion Conflict Resolution Diagnose and identify core differences Create win/win alternatives Apply a problem-solving process to resolve conflicts
Prerequisites:	Active Listening and Assertion are helpful.