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Consulting Skills

Audience:

Anyone in a professional staff position.

Duration:

Three days.

Brief Description:

By using internal clients or a case study, participants will experience the entire consulting process.  Individual and group critiques are conducted at each step.

Objectives:

Participants will be able to:
  • Identify the roles of a consultant.
  • Describe the steps in the consulting process.
  • Enter a client system.
  • Demonstrate how to handle resistance.
  • Create data collection instruments.
  • Analyze data using one or more OD models.
  • Diagnose the original problem.
  • Feedback the data to their client.
  • Receive feedback on their skills.

Prerequisites:

Presentation and communications skills are helpful.

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