Performance Management
Audience:	First and middle management.
Duration:	Three days.
Brief Description:	This program provides practice in the communication skills and tools needed to manage employees' performance.
Objectives:	Participants will be able to: Identify their management practice strengths and weaknesses. Demonstrate the five Active Listening skills. Demonstrate the four Assertion techniques. Give and receive feedback constructively. Manage performance by: Writing performance expectations. Conducting formal/informal performance discussions. Conducting a career discussion. Delivering an accurate compensation message.